SHIPPING INFORMATION:
- Please allow 1-3 days in processing time before your order is shipped. You will receive an email notification with tracking information, if applicable, when your order has shipped.
- If you would like expedited shipping, or would need your package by a certain date, please contact us at (318) 699-8964.
- We are not responsible for lost or stolen packages.
- If your order is marked “Return To Sender” via USPS, you will be responsible for the shipping costs to have your items sent a second time. Please check the address that’s been entered and make sure you have everything correct before completing the check out.
- For tracking information, please see the shipping company’s website.
- During peak times, carriers will experience delays of 2-3 days in addition to their normal delivery times.
CURBSIDE PICKUP:
If you are local and would like to pick your item up curbside, pick that option during checkout. We will contact you to set up a time for curbside pickup.
RETURNS/EXCHANGES:
Due to the current circumstances, we cannot accept any returns at this time.
Contact us if you have any other questions about shipping or exchanges. Please email Joyce at materialthingsshop@gmail.com or call (318) 699-8964. We’re available M-F 10 am to 5 pm, CST, and Saturday 11 am to 3 pm. You can also reach out to us about expedited shipping options or questions about international shipping.
Updated on 4/26/20
